I was reading this interview with M linden: http://nwn.blogs.com/nwn/2008/11/mark-kingdon-on.html
where I found the following interesting quote:
We returned several times to the theme of Linden-to-Resident communication. "One of the things we don't have is a mechanism for more formal or regularly proactive dialog," he told me, "and I think that's the thing we've been thinking about before." This latest controversy, he suggested, will motivate them to do so even more.
Question is, does he mean it this time, and if so, will it be implemented even half-decent?
Other qoute from that interview with Wagner James Au from New World Notes, from which Triss qouted above:
"[Wagner James Au-NWN]In retrospect, would you have done anything different with this Openspaces policy?
"[Mark Kingdom/M Linden]One of the things I want to be thinking about is how we get a more continuous dialog going with Residents, because one of the challenges is that we have such a large and diverse population... we're too large to have conversations Resident by Resident... when you get to a certain size (and we're still a small company) how do you put in place some approaches and processes that enable us to have a thoughtful dialog with our user base?" "

More qoutes along this issue of communication with the SL userbase
"Comments are closed on the blog, not because we want to limit dialog or free expression but because this is a conversation with Residents and the forums require log-in. This is a policy we are going to follow moving forward with all major announcements. Blog the announcement, express and discuss in the Forums."
"One thing I learned and others were reminded about in this process is that we have a very connected, passionate Resident base and we need to bring you into the dialog earlier, before putting forward these decisions."
http://blog.secondlife.com/2008/11/05/a-letter-to-second-life-residents/